Communications and Engagement Manager

Type of Position: Full-time; Permanent
Start Date: as soon as possible
End Date: Permanent
Location: 1455 de Maisonneuve Blvd West, Hall Building, H-711
Salary/Hourly Rate: $30.06/hour, 35 hours a week, must be available to work in person
Class: 7
Deadline to apply: Application will be reviewed on a rolling basis starting February 2nd until a candidate has been hired.
This position is unionized.

About the CSU

The Concordia Student Union was founded in 1979 and exists to help and advocate for 35,000+ undergraduate students. We do this by providing important services, facilitating health insurance coverage, supporting student-led clubs and projects, running annual social justice campaigns, demanding that student voices be heard within the university administration, and providing our membership with as many opportunities to get involved in campus life as possible. We are primarily driven by values of community, inclusivity, and sustainability. Contrary to mainstream discourse, students have proven to be a powerful force to be reckoned with, as well as a group that has historically inspired important social change.

Description and Scope

The Communications and Engagement Manager reports directly to the Student Life Coordinator. This role is pivotal in strengthening the Concordia Student Union’s (“CSU”) visibility and ensuring that all communications, campaigns, and outreach efforts align with the organization’s mission and strategic priorities. The Communications and Engagement Manager serves as a strategic leader, guiding both creative direction and operational execution to maintain brand consistency, foster engagement, and enhance the CSU’s presence across the Concordia community.

Responsibilities:

• Lead the strategic planning and implementation of CSU communications initiatives for events, services, elections, and campaigns, ensuring alignment with the CSU mission, strategic priorities, and the Positions Book.
  
• Oversee daily communications operations to ensure efficient workflows, consistent deadline delivery, and effective coordination of requests, projects, and promotional activities.
  
• Build and maintain partnerships with Concordia University stakeholders, vendors, and external organizations to enhance CSU visibility and outreach opportunities, in accordance to the Positions Book.
  
• Ensure brand consistency and approve all public-facing materials within jurisdiction.
  
• Plan, staff, train, supervise, and evaluate department employees to support development and ensure consistent, high-quality engagement.
  
• Provide regular reports to CSU Executives on communication initiatives, highlighting progress and key metrics, and adjust strategies as needed.
  
• Collaborate with the various content providers to draft and consistently distribute the weekly CSU newsletter.
  
• Support the annual production of the student agenda and the weekly CSU newsletter, ensuring information accuracy, sponsorship alignment, and timely publication in coordination with Student Life and Design teams.
  
• Coordinate cross-platform communication and promotion, collaborating with Social Media Directors, Graphic Designers, content providers, and other departments to ensure cohesive messaging and high-impact outreach.
  
• Ensure past communication materials are organized and easily accessible, maintaining templates and records in collaboration with the Archivist.
  
• Manage the department’s communications budget, ensuring responsible spending, documentation, and transparent reporting to the Student Life Coordinator.
  
• Maintain strict confidentiality in all CSU matters and student-related interactions, including communications, documentation, and data. Ensure appropriate safeguards are in place and uphold integrity, professionalism, and organizational values in all circumstances.
  
• Foster a positive and inclusive work environment that encourages collaboration, well-being, and staff engagement.
  
• Assist with other duties as assigned or required.
  

Requirements:

• Education: Bachelor’s degree in Marketing, Business, Communication, or a related field.
  
• Training: No training is required.
  
• Licenses/Certifications: No licenses or certifications are required.
  
• Relevant Work Experience: Minimum 3-5 years of relevant experience, with demonstrated success in marketing leadership.
  
• Technical Experience: Proficiency in web design (WordPress, basic HTML/CSS), social media tools and platforms (e.g. Meta (Facebook, Instagram), X (Twitter), YouTube, TikTok, Beehiiv), and knowledge of design software (Adobe Creative Suite, including Photoshop, Illustrator, InDesign) is required.
  
• Initiative: Strong writing, organizational, and critical thinking skills.
  

Applications must include:

• Cover letter and C.V.
  
• (Optional) Portfolio
  

This is a unionized position. Do note that internal candidates shall have preference in accordance with the Collective Agreement.

How to Apply:
Email your application in a single PDF to jobs@csu.qc.ca. Please title the subject of your email: Communications Manager Winter 2026 – Your full name.  Incomplete applications and applications that do not follow these steps will not be considered.